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Optimum Healthcare IT is a full-service, Best in KLAS healthcare IT staffing and consulting services firm based in Jacksonville Beach, Florida. Optimum provides world-class professional staffing services to fill any need as well as consulting services that encompass advisory, EHR implementation, training and activation, EHR optimization, community connect, managed services, enterprise resource planning, security, and ancillary services – supporting our client’s needs through the continuum of care.

Our organization is led by a leadership team with extensive experience in providing expert healthcare staffing and consulting solutions to all types of organizations.


Our clients choose

Optimum Healthcare IT

When our clients have a need, we can fulfill it. With a business built on experience in the healthcare industry, we understand what is most important to our clients and consultants. We only recruit the best – combining our experience and capabilities with the best the industry has to offer, we provide superior service to our clients.

Our approach is comprehensive; our experience is vast.
We listen; we learn. Our success is your success.

Without sacrificing quality, we are committed to providing world-class consulting services, at a reasonable cost. Our role is to act as trusted advisors to our clients – your success is our success.

Our core values are simple –
we start by listening and focus on three key areas: excellent service, passion for our work and patient safety.

At Optimum Healthcare IT, we are committed to helping our clients improve healthcare delivery by providing world-class consulting services. We bring the most proficient business and clinical consultants in the industry to identify our client’s issues and explore the right solutions to fit their organization’s goals. Together, we identify and implement the best people, processes, and technology to ensure our client’s success.


What Gives Us the Edge

Over Our Competition?

Former clinical and operational leaders from provider organizations who have been in your shoes and understand the complexities of EHR Delivery

Dedicated healthcare practice focused on the continuum of care via clinical and business processes, delivered via IT strategy and advisory services

Extensive client reference-ability and a long track record of successful engagements completed on-time and under budget

SkillMarket, our proprietary software platform designed to automate complex tasks such as resource selection, scheduling, detailed reporting, compliance, and more


One of the nation's largest consulting teams of approximately 300 MDs, RNs, RPHs, and informaticists with the ability to leverage thousands of resources

Extensive industry and vendor knowledge with large-scale, multi-entity EHR experience


Ability to deliver a wide array of quality services and consultants across the full spectrum of provider systems, while quickly pivoting to address your unforeseen needs


Unsurpassed Guidance

Optimum Leadership

Our leadership team brings decades of experience, knowledge, and expertise spanning all aspects of healthcare client services. We strongly believe our role is to act as trusted advisors to our clients. Our leadership team are veterans in the field of healthcare IT consulting. We are clinicians, product experts, and technical experts and know the hospital business from the bottom up. Our knowledge and experience allow us to work with our clients to leverage technology to enable them to provide the highest in quality care possible ensure patient safety and successful outcomes for the people who trust them with their lives. This powerful motivator drives our passion for providing excellent service.

We are clinicians, product experts and technical experts who know the hospital business from the bottom up.


Susie Morgan

Chief Human Resources Officer

Dr. Sheryl Bushman

Chief Medical Information Officer

Rebecca Manne, RN, BSN

Executive VP, EHR Implementation


Larry Kaiser

VP, Marketing & Communications

Paul Canto

Vice President, Client Services


What our clients say

Building Relationships

We are very fortunate to have formed excellent partnerships with many of our clients. Browse below to see what our clients have to say about us.

  • The partnership between Optimum Healthcare IT and Ellis Medicine resulted in a smooth transition from our old Soarian system to our new Cerner system that will enable us to serve our community better. We were very impressed with Optimum’s Cerner knowledge and appreciated the hard work to deploy our new system.
    Ron McKinnon, Chief Information Officer, Ellis Medicine
    Ellis Medicine
  • We found a partner in Optimum Healthcare IT that we could trust to guide us in our decisions and be able to take full advantage of lessons learned and experiences gained through prior training and go-live projects.
    Jim Weldon | Chief Information Officer
    North Mississippi Heath Services
  • I am the training director at an organization that recently implemented Epic using the Specialists Training Specialists (STS) program to train all of our providers.  We used Optimum as our sole training partner, so many of the credentialed trainers participated in leading the classes with our specialist physician trainers.  All of the trainers were professional, delivered very good presentations and were diligent about collecting information (attendance, grades, etc.).  Overall, the CTs were a strong group with excellent communication skills and the course evaluations that we received were very positive.  I don’t think we could have done it without them!
    Jennifer Cappetta | Epic Product Director, Training
    Jefferson Health
  • Our partnership started with Optimum right at the beginning of our Epic implementation several years ago now, and they have not disappointed since. The Optimum team and attention to service have elevated what I now expect from an advisory, systems optimization, and managed service partner.
    Jim Feen | Chief Information Officer
    Southcoast Health
  • scripps-health
    For me, I need partners to do their work accurately and promptly without requiring a lot of oversight. Optimum did that very well, and we appreciate their partnership.
    Clark Kegley - Asst. VP, Information Services
    Scripps Health
  • We went live at INTEGRIS with nearly all of the newest Epic offerings across a geographically scattered system, & Optimum partnered with us to provide a skilled talent pool for our credentialed training & at-the-elbow needs. The combination of our satisfied end-users, Optimum’s flexibility & depth with resource requests, and consistent better than budget performance made the partnership a win-win.
    John Manfredo | System VP Hospital Operations
    INTEGRIS Health
  • Optimum won a competitive bid process for our Epic planning, project management, implementation, training, and go-live support. They beat out ten vendors in the process. Their breadth of experience at a fair price put them head & shoulders above the competition. It gives me comfort to know I have a partner that can fill our needs with proven processes & talented people at the right price.
    Chuck Podesta | Chief Information Officer
    UC Irvine
  • Optimum brought a very detailed level of experience to the Epic training program at Greenville Health System. They truly cared about the success of our training program and our go-live.
    Janet Thompson | Epic Program Director
    Greenville Health System
  • Optimum was part of the family. Every request was handled promptly and professionally. I couldn’t have asked for a better partner.
    Terri Couts | VP Epic Program Applications
    The Guthrie Clinic
  • We knew that we could call our Optimum project leaders at any time – whenever we needed help, had any concerns, or needed guidance on how to model our Community Connect program – Optimum was there for us.
    Terry Henderson | IT Director
    Allegheny Health Network
  • Over decades, INTEGRIS adopted best of practice technologies that supported leading-edge medicine. Our innate expectation to provide the highest standard of care mandated that our transition to Epic be as seamless as possible while moving at a rapid pace, and we wanted to showcase early successes to our patients and team members. Optimum Resources were critical at every step to ensure the smoothest possible technical and cultural adoption of Epic and were key to our success.
    Patty Dysinger | VP, IT Operations
    INTEGRIS Health
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Quality & Commitment

Equals Excellence

Much in the same way we strive to exceed client expectations, it is equally important that we strive to achieve the highest industry standards – ensuring clients are provided the highest level of service.


Making a Difference

Giving Back

Optimum Healthcare IT is committed to helping those who suffer from cancer. Through in-kind gifts, financial donations, and volunteer staff, Optimum supports foundations whose programs work to advance research and find a cure for cancer. We often get asked, “What’s the best way to help?” Our answer is simple: Follow our lead. The best way you can help these organizations is by visiting the websites below and educating yourself about how they help. If you feel inclined to make a financial contribution or volunteer your time, that’s great. We need to spread awareness and help where we can.

The Tom Coughlin Jay Fund Foundation

The Tom Coughlin Jay Fund Foundation was created in 1996 in honor of Jay McGillis. They have helped over 4,000 families and given away over $6 million in grants helping thousands of families in Northeast Florida and the New York/New Jersey Metropolitan Area.

The Polka Dot Mama Melanoma Foundation

Polka Dot Mama’s vision is to reduce the incidence of melanoma by raising awareness, encourage prevention, improve the early detection, rapid diagnosis, & effective treatment of melanoma, & invest in scientific research that will result in a cure.
The Hole in the Wall Gang

The Hole in the Wall Gang Camp

The camp was founded with one simple premise in mind: every child, no matter their illness, could experience the transformational spirit and friendships that go hand-in-hand with a camp.

The MaliVai Washington Youth Foundation

The MaliVai Washington Youth Foundation promotes academic achievement and positive life skills in Jacksonville youth through the game of tennis. We use tennis to engage youth in an active and fun recreation program.

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