Case Studies


Proven Success with Optimum

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June 6, 2018

Epic Implementation at INTEGRIS Health

Optimum Healthcare IT

INTEGRIS Health successfully implements Epic’s Enterprise Electronic Health Record system with Optimum Healthcare IT and saves over $6.5M.




INTEGRIS Health is a not-for-profit corporation that ranks among the top tier of healthcare systems in the US – and is Oklahoma’s largest – with hospitals, rehabilitation centers, physician clinics, mental health facilities, and home health agencies located throughout the state. INTEGRIS consists of eight hospitals, 11 Centers of Excellence, 160 family care and specialty clinics and more than 9,500 employees. INTEGRIS enjoys a reputation as a leading-edge provider of medicine to the region with comprehensive organ transplant, mechanical assist implant, cancer treatment options – including proton therapy, burn center, fertility, advanced heart care, eHealth and many other services.


As a complex health system currently running five disparate Electronic Health Record (EHR) systems that was moving to Epic, INTEGRIS needed to thoughtfully and efficiently engage its operational customers to avoid automatically replicating legacy build and thoughtfully and efficiently deliver best practice workflows and build to provide their patients and staff with an optimal EHR experience within their approved budget.

Optimum’s Solution

INTEGRIS engaged Optimum Healthcare IT to provide end to end Implementation and Change Management support. This included, but was not limited to, onsite leadership and advisory services (Inpatient, Ambulatory, and Revenue), strategically placed analyst support, technical dress rehearsal (TDR), training and activation resources, and historical conversions Optimum also played an important role in right-sizing the ATE team for go-live support, which utilized local job fairs for CT hiring.

To learn more about Optimum’s EHR Implementation Services, please click here.


INTEGRIS successfully implemented the Epic Electronic Health Record with seven waves, including 160 ambulatory clinics and 8 inpatient facilities.

  • Project finished $6.5M under forecast
  • Delivered 180 system-wide comprehensive Order Sets
  • Delivered system-wide standardized documentation
  • Decreased medication alerts from 49 per 100 to 27 per 100 medications ordered with an increase in action from 12% to 32%

Interested in learning about more results from this project? Download the complete Case Study below.

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