The adoption of technology in healthcare organizations is notoriously slow. However, the speed at which technologies change is rather quick. To provide high-quality care and lower costs, hospital IT departments lay out an IT strategy that aligns with the vision and goals of the organization. Additionally, an IT strategy is not just about electronic health record (EHR) systems or enterprise resource planning (ERP) systems; it could also include tools for customer service and website technologies. Having a comprehensive IT strategy for the future can be a challenge, and looking ahead two or more years is crucial to the future success of an organization.
Let’s look ahead two years to 2022, and examine some of the opportunities that could make a difference for a healthcare organization.
The healthcare system we know today will not be the healthcare system we know in the future. From changing and new technologies to patient engagement and population health, as hospitals continue to strive for improved outcomes, the above opportunities can all play a role in the future. With IT strategy, the key is to be proactive, not reactive.