loader image

Managed Services

March 22, 2017

Health Maintenance with Epic Healthy Planet

In Epic, the Health Maintenance build is one of the backbones of the Healthy Planet functionality, and as much as you would like to abandon Health Maintenance, the answer is no, you cannot.
January 17, 2017

How’s that EHR Not Working for You?

Organizations find that they are struggling to successfully balance organizational goals with end-user support, requests for optimization and improvement, while also working to address ongoing maintenance and updates of the system.
December 19, 2016

Help Desk Management: Options, Influences, Alternatives, and Best Practice

Through the wave of enterprise electronic health record (EHR) implementations over the past ten years, many organizations come to the conclusion that their traditional help desk management is not an adequate resource for their end-users; Particularly the clinically oriented end-users. This blog post examines options, influences, alternatives, and best practice for help desk management.

Send this to a friend