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Healthcare leaders have sought to improve healthcare quality, delivery, efficiency, and customer service by using organizational change as a mechanism for success. Despite all the effort, most large-scale change management programs fail to produce change success. There are no easy answers as to why healthcare leaders find themselves trying to solve the same problems year after year.
Dramatic change can be the result of the added complexity and innovations in information systems, improved diagnostic tools and advances in treatment technology. Along with these come pressures to improve effectiveness and efficiency in clinical treatments while also maintaining optimal patient experience.
No matter the nature of the change, these three key steps can lead to change success for your organization.
These may seem somewhat obvious, but failure to plan and execute these three fundamental factors can limit and or negate your change success.
The development and maintenance of a comprehensive change readiness plan that includes these three steps can help you along the way.
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