Read Time:4min A major part of any EHR installation is workflow analysis. Every organization practices, functions, and cares for patients a little differently largely due to training, culture, and patient demographics that they serve. Knowing all of this, there is still an unrealistic expectation that healthcare technology is plug-and-play. Being trapped in this misconception can lead to end-user frustration, delays in care for patients, delayed revenue or revenue loss, and an overall mistrust of the product and the IT implementation team.
Read Time:4min As a healthcare organization, innovation and change can be a challenge. In this series, we reached out to Terri Couts, VP of Epic Application Programs at Guthrie Clinic, for her thoughts on the end-to-end EHR journey.
Read Time:2min Guthrie Maintained High Revenue Integrity And Full Schedules During Enterprise-Wide Revenue Cycle Implementation by Partnering With Optimum Healthcare IT for Epic Help Desk and Call Center Support