We found a partner in Optimum Healthcare IT that we could trust to guide us in our decisions and be able to take full advantage of lessons learned and experiences gained through prior training and go-live projects.

I am the training director at an organization that recently implemented Epic using the Specialists Training Specialists (STS) program to train all of our providers.  We used Optimum as our sole training partner, so many of the credentialed trainers participated in leading the classes with our specialist physician trainers.  All of the trainers were professional, delivered very good presentations and were diligent about collecting information (attendance, grades, etc.).  Overall, the CTs were a strong group with excellent communication skills and the course evaluations that we received were very positive.  I don’t think we could have done it without them!

Our partnership started with Optimum right at the beginning of our Epic implementation several years ago now, and they have not disappointed since. The Optimum team and attention to service have elevated what I now expect from an advisory, systems optimization, and managed service partner.

For me, I need partners to do their work accurately and promptly without requiring a lot of oversight. Optimum did that very well, and we appreciate their partnership.

We went live at INTEGRIS with nearly all of the newest Epic offerings across a geographically scattered system, & Optimum partnered with us to provide a skilled talent pool for our credentialed training & at-the-elbow needs. The combination of our satisfied end-users, Optimum’s flexibility & depth with resource requests, and consistent better than budget performance made the partnership a win-win.

Optimum won a competitive bid process for our Epic planning, project management, implementation, training, and go-live support. They beat out ten vendors in the process. Their breadth of experience at a fair price put them head & shoulders above the competition. It gives me comfort to know I have a partner that can fill our needs with proven processes & talented people at the right price.

Optimum brought a very detailed level of experience to the Epic training program at Greenville Health System. They truly cared about the success of our training program and our go-live.

Optimum was part of the family. Every request was handled promptly and professionally. I couldn’t have asked for a better partner.

We knew that we could call our Optimum project leaders at any time – whenever we needed help, had any concerns, or needed guidance on how to model our Community Connect program – Optimum was there for us.

Over decades, INTEGRIS adopted best of practice technologies that supported leading-edge medicine. Our innate expectation to provide the highest standard of care mandated that our transition to Epic be as seamless as possible while moving at a rapid pace, and we wanted to showcase early successes to our patients and team members. Optimum Resources were critical at every step to ensure the smoothest possible technical and cultural adoption of Epic and were key to our success.